MG VALENCIA

Return Policy of MG Valencia At MG Valencia, we strive to ensure complete customer satisfaction with every purchase. Below, we outline our return policy to provide transparency and confidence in our operations: Eligible Return Products: We accept returns of products that are in their original, unused condition. Products must be returned within 14 days from the date of purchase. Return Process: To initiate the return process, please contact us through our customer service. Provide details about the product to be returned and the reason for the return. Our customer service team will provide specific instructions on how to proceed with the return. Return Conditions: Products must be returned in their original packaging and with all tags intact. Shipping costs associated with the return will be borne by the customer, unless the return is due to our error or defect. Refund: Upon receipt of the returned product and verification of its condition, we will proceed to process the refund. The refund will be made using the same payment method used in the original purchase. Please note that certain timelines may apply for the refund to reflect in your account, depending on your financial institution's policies. Exceptions: Some products, such as custom-made or special order items, may not be eligible for return unless they are defective or damaged. Certain products may be subject to additional warranty conditions. Please consult with our customer service team for more information. At MG Valencia, we are committed to providing a satisfactory shopping experience to all our customers. If you have any questions or concerns about our return policy, please feel free to contact us. We are here to help resolve any issues and ensure that you are completely satisfied with your purchase.